ncrwa training

NORTH CAROLINA RURAL WATER ASSOCIATION
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Can't find the school you need?
Visit our Certification School page and complete a
​TRAINING NEEDS REQUEST FORM!

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Whether you are looking at the water and wastewater industry as a potential career or you are already in the industry and looking for a continuing education class, flagger certification, re-certification or to take that next level of certification, NC Rural Water can assist you with all your training needs. Please select any of the links below to visit our various training pages and find out more.
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Water/Wastewater Continuing Education
Water/Wastewater Certification Schools
Backflow/Cross Connection & Certified Tester Training
Flagger Training
Utility Management Certification School 
Online Training
Customer Service Training
Safety Training 
Complete List of Upcoming Training


If you’re in need of continuing education hours or other training and do not see a class offered in your area, please contact us.

​Please note:  In order to have adequate materials available to attendees, we cannot accept walk-ins.  If you need to attend a class, you should be pre-registered no later than 5 business days prior to the start of the class.

Reach out to our training department at t[email protected] if you have further questions.

Refunds and Cancellations



​Reissue of Training Certificate
Certificates of Attendance are issued at the end of each NCRWA Training event where continuing education hours are earned.  Replacement certificates can be ordered by filling out the Training Certificate Re-issue Order form. The Reissue of Training Certificate is $10 per certificate. 
Certification School, Continuing Education Class, Flagger Training and Customer Service Class
Refunds for these classes will be processed up to 10 business days prior to the class start date. Refunds will be issued minus a $25.00 cancellation fee. Under certain circumstances you may request to move to another class.

To request a refund, please fill out the Training Cancellation & Refund Request Form.
 
Backflow Cross Connection Training Classes
Backflow Cross Connection training class refund requests will be processed up to 5 business days prior to the class start date. No refunds will be given after this deadline. Refunds will be issued minus a $25.00 cancellation fee. Under certain circumstances with proper notification you may request to move to another class. Notification must be received within 5 business days of your current registered class start date.
 
If you fail to notify your NCRWA Backflow Cross Connection instructor of your class absence within the 5 business day deadline and do not show up for your registered Backflow Cross Connection class, no refund will be given. Under certain circumstances you may request to move to another class, however a $50.00 re-seating fee will be charged in addition to the class price.
 
To request a refund please fill out the Backflow Cross Connection Training Refund Request Form.
 
Cancellation Policy
This cancellation policy applies to Standard Con-Ed Classes (not-online), Certification Schools, Backflow Prevention Cross Connection, Customer Service Training, Flagger Training.  It does NOT apply to on-line training, customized on-site training, or any other NCRWA events or services - for these items, see the particular event for cancellation details or call 336.731.6963.  Cancellations are accepted by completing the appropriate form only, and will adhere to the refund policy.



Meet the NCRWA Training Staff

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Alan Oldham, UMC
Training Division Manager
(919) 812-4513
or e-mail


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Amanda Boyd, UMC
Continuing Education Training Coordinator/Training Specialist
(919) 812-1191
​or e-mail
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Cheri Proctor
Certification Schools Coordinator/
​Training  Specialist

(919) 812-2940
​or e-mail

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Gary Schwartz 
Training Specialist
336-247-6470
​or e-mail
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Carlton Smith
Training Specialist
(336) 247-6470
​or e-mail
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Mary Roland
Training Specialist
(919) 812-5744
or e-mail

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Danny R. Smith
BFCC Instructor/Training Specialist
(336) 590-6800
​or e-mail

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Mac Merritt
BFCC Instructor/Training Specialist
(336) 590-2020
​or e-mail

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Ronnie Murray
Safety/Emergency Response Training Specialist
919-812-0568
or e-mail

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​Carolyn Bynum
NCRWA Workforce Development Coordinator 
743-202-0971 
or e-mail


FOR QUESTIONS REGARDING OUR CLASSES AND SCHOOLS HEAD TO OUR
FREQUENTLY ASKED QUESTIONS PAGE

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NC Rural Water Association
PO Box 540, Welcome NC 27374
Phone: (336) 731-6963 | Email | sitemap
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  • HOME
  • ABOUT US
    • About Us
    • Contact Us
    • Staff & Board Information
    • Legislative Advocacy
    • Quality on Tap
  • TRAINING
    • TRAINING
    • Training FAQ
    • Registered Apprenticeship Program >
      • National Apprenticeship Kick Off Celebration
    • Safety Emergency Response Training
    • Utility Management Certification
  • TECHNICAL ASSISTANCE
    • TECHNICAL ASSISTANCE
    • Water Technical Assistance
    • Wastewater Assistance
    • Source Water Protection
    • Energy Efficiency Assistance >
      • EE Sign Up
      • EE FAQ
    • GIS/GPSMapping
    • Lead and Copper Rules >
      • BoundarySync
    • Cybersecurity Resources
  • EVENTS
    • UPCOMING EVENTS
    • Annual Conference >
      • Agenda 2025 Conference & Exhibition
    • Leadership Summit
    • Calendar of Events
  • MEMBERSHIP
    • Membership >
      • Benefits of Membership
    • Member Login
  • Employment Opportunities
  • NCRWA E-Commerce Store
  • Digital Advertising
  • Classifieds
  • AFFINITY PROGRAMS
    • Leak Adjustments
    • Website Development
  • Letter of Thanks
  • Publications
  • NC WaterWARN